Proceed to try the troubleshooting options below to correct the abnormalities preventing both the mouse and keyboard from working in the normal boot mode. Now that your PC is booted into Safe Mode, your mouse and keyboard should work. Step 8: Tap the number 4 on your keyboard to boot into 'Safe Mode with Networking.' That will display a couple of Startup options for you to choose from. Step 7: Tap the Restart button at the bottom-right corner of the Startup Settings page. Step 5: Next, select Advanced options on the Troubleshoot screen. Step 4: On the Recovery Environment, tap Troubleshoot. This is where you would be able to boot into Safe Mode. On the fourth start, Windows will detect that you are trying to fix some issues and automatically boot into the Recovery Environment.
Step 3: Repeat this process twice or thrice.
Now, when Windows is loading with the spinning dot on the display, press and hold the power button until the PC shuts down. Step 2: Tap the power button to turn it back on. Step 1: Power off your PC by holding the power button. Here's how to boot your PC into Safe Mode if your mouse and keyboard aren't working. Try booting your computer into Safe Mode and try the troubleshooting options listed below (1 to 4). According to some Windows users who have encountered his issues in the past, they were able to use both the mouse and keyboard in Safe Mode.
